general sales conditions

The e-ticket is subject to the general sales conditions of Citadel Givet as well as the following conditions that you accepted by purchasing this ticket : The entrance ticket Citadel Givet is only valid if printed on white A4 paper, blank on both sides. The park entrance is subject to a validity check of your ticket.The ticket is only valid on the date and under the conditions stated on your ticket. Good print quality is required. Tickets that are partially printed, dirty, damaged or illegible will not be accepted and will be declared invalid. In case of damaged ticket or insufficient print quality, you need to reprint your .pdf or .jpg file.To check the print quality of your ticket, you need to verify if the written information and barcode on the ticket are legible. The entrance ticket can not be returned, exchanged or refunded, even in case of unavailability of all or part of the infrastructure of Citadel Givet, as a result of among others weather or technical circomstances. Access to Citadel Givet is not guaranteed for undated entrance tickets on busy days. This entrance ticket is strictly personal and can not be resold. At the access control, you will be asked to present a valid ID card with photo. The holder of this ticket is committed to proper behavior and to respect the general rules of conduct. Parking not included. Moreover, the acquisition of this ticket implies acceptance of the general conditions of Citadel Givet, located at the park entrance. Citadel Givet declines any responsibility in case of : anomalies during the order process, treatment and printing of an Citadel Givet ticket or theft, loss as a result of negligence or improper use of the ticket. In case of non compliance with all the above specified conditions, the ticket will be considered invalid.